{"id":6373,"date":"2025-01-16T23:32:22","date_gmt":"2025-01-16T17:32:22","guid":{"rendered":"https:\/\/senderohealth.com\/?page_id=6373"},"modified":"2025-01-25T18:47:03","modified_gmt":"2025-01-25T12:47:03","slug":"cms-interop-member-education","status":"publish","type":"page","link":"https:\/\/senderohealth.com\/cms-interop-member-education\/","title":{"rendered":"CMS Interoperability Member Education"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6373\" class=\"elementor elementor-6373\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab67938 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab67938\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2de80aa\" data-id=\"2de80aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4c08c3 elementor-widget elementor-widget-heading\" data-id=\"c4c08c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CMS Interoperability Member Education<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b8bd27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b8bd27\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-07d2b72\" data-id=\"07d2b72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afafe1a elementor-widget elementor-widget-text-editor\" data-id=\"afafe1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\"><div class=\"elementor-widget-wrap\"><div class=\"elementor-element elementor-element-fea0b28 elementor-widget elementor-widget-text-editor\" data-id=\"fea0b28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-text-editor elementor-clearfix\"><p><strong>Interoperability: Sendero Member Educational Information<\/strong><\/p><p>The Interoperability and Patient Access rule (CMS-9115-F) was passed in 2020 by the Centers for Medicare &amp; Medicaid Services. The rule allows you to access and share your health care information. As a Sendero member, you have more ways to see your health information in one place.<\/p><p>If you choose, you&#8217;ll be able to\u00a0use a digital application (\u201capp\u201d) from another company \u00a0e.g. a <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/senderohealth.com\/3rd-party-apps\/\">third party application<\/a><\/strong><\/span> to see your health care and insurance information. You can do this even if you visit doctors in different clinics or have had insurance from different companies. Here are some things you should think about before you let a third-party application collect your health care data.<\/p><p><strong>Important things to consider<\/strong><\/p><p>It\u2019s important for you to take an active role in protecting your health information. When deciding whether to allow an app or others to access your health information, you should look for an easy-to-read privacy policy that clearly explains how the app will use your data. If\u00a0an app does not have a privacy policy, we advise you not to use it.<\/p><p>Sendero recommends using one of the apps listed in the member portal. The listed apps have been assessed for having sufficient privacy and security standards.<\/p><p>Please also think about these questions when making your decision on whether or not to allow an app to have access to your health information:<\/p><table><tbody><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>What health data will this app collect? Will it collect non-health data from my device, such as my location?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>Will it store my data in a de-identified or anonymous form?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>How will this app use my data?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>Will this app give my data to third parties?<\/td><\/tr><tr><td width=\"4%\"><h4>\u00a0<\/h4><\/td><td>o Will this app sell my data for any reason, such as advertising or research?<\/td><\/tr><tr><td width=\"4%\"><h4>\u00a0<\/h4><\/td><td>o Will this app share my data for any reason? If so, with whom? For what?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>How can I limit this app\u2019s use and sharing or selling of my data?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>What security features does this app use to protect my data?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>How could sharing my data with this app affect others, such as my family members? How can I get to my data and correct errors in data this app uses?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>Does this app have a process for collecting and answering user complaints?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>If I no longer want to use this app, or if I no longer want it to have access to my health information, how do I end the app\u2019s access to my data?<\/td><\/tr><tr><td width=\"4%\"><h4>\u00a0<\/h4><\/td><td>o What is the app\u2019s policy for deleting my data once I terminate access? Do I have to do more than just delete the app from my device?<\/td><\/tr><tr><td width=\"4%\"><h4>\u2022<\/h4><\/td><td>How does this app tell users of changes that could affect its privacy practices?<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>If the app\u2019s privacy policy does not clearly answer these questions, you should reconsider using the app to access your health information. Health information is very sensitive. You should be careful to choose apps with strong privacy and security standards to protect it.<\/p><p><strong>Your rights under HIPAA<\/strong><br \/>You have important rights under the Health Insurance Portability and Accountability Act (HIPAA). HIPAA is a federal privacy law that protects health information, including how it is stored and shared. The U.S. Department of Health and Human Services Office for Civil Rights enforces them with the HIPAA Privacy, Security and Breach Notification Rules, and the Patient Safety Act and Rule. Sendero is subject to HIPAA, as are most health care providers, such as hospitals, doctors, clinics and dentists.<\/p><p>Important: Most third-party apps will not be covered by HIPAA. Most third-party apps are subject to the Federal Trade Commission (FTC) Act, which is enforced by the FTC. The FTC, among other things, protects against deceptive acts (for example, if an app shares personal data without permission, even though it has a privacy policy that says it will not).<\/p><p><a href=\"https:\/\/www.hhs.gov\/hipaa\/for-individuals\/guidance-materials-for-consumers\/index.html\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"text-decoration: underline;\">Find out more about patient rights and who need to follow HIPAA under HIPAA regulations<\/span><\/strong><\/a><br \/><strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hhs.gov\/hipaa\/for-individuals\/faq\/index.html\" target=\"_blank\" rel=\"noopener\">See a HIPAA FAQ<\/a><\/span><\/strong><br \/><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.consumer.ftc.gov\/articles\/how-protect-your-privacy-apps\" target=\"_blank\" rel=\"noopener\">See FTC information on how to protect your privacy on apps<\/a><\/strong><\/span><\/p><p><strong>Filing a compltaint<\/strong><br \/>If you believe an app has inappropriately used, disclosed or sold your information, you should contact the FTC. You may file a complaint with the FTC using the <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/reportfraud.ftc.gov\/#\/\" target=\"_blank\" rel=\"noopener\">FTC complaint assistant<\/a><\/strong><\/span>.<br \/>If you believe HIPAA has been violated, you can <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/ocrportal.hhs.gov\/ocr\/smartscreen\/main.jsf\" target=\"_blank\" rel=\"noopener\">file a complaint with the Office for Civil rights<\/a><\/strong><\/span>.<br \/>If you believe that your data has been breached or used inappropriately, you may also contact Sendero at <span style=\"text-decoration: underline;\"><strong><a href=\"http:\/\/Compliance@senderohealth.com\" target=\"_blank\" rel=\"noopener\">Compliance@senderohealth.com<\/a><\/strong><\/span>.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c381c4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8c381c4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CMS Interoperability Member Education Interoperability: Sendero Member Educational Information The Interoperability and Patient Access rule (CMS-9115-F) was passed in 2020 by the Centers for Medicare &amp; Medicaid Services. The rule allows you to access and share your health care information. As a Sendero member, you have more ways to see your health information in one [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/home-3-template.php","meta":{"footnotes":""},"class_list":["post-6373","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CMS Interoperability Member Education - Sendero Health Plans<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/senderohealth.com\/cms-interop-member-education\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CMS Interoperability Member Education - Sendero Health Plans\" \/>\n<meta property=\"og:description\" content=\"CMS Interoperability Member Education Interoperability: Sendero Member Educational Information The Interoperability and Patient Access rule (CMS-9115-F) was passed in 2020 by the Centers for Medicare &amp; Medicaid Services. 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